Privacy Policy
Foundation First Buyers Agency pty ltd
Website: https://foundationfirstbuyersagency.com.au/
Email: info@foundationfirstbuyersagency.com.au
1. Introduction
Foundation First Buyers Agency respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, submit an enquiry, download a resource, book a call, communicate with us, or use our services.
By using our website or submitting your details to us, you agree to the terms of this Privacy Policy.
2. What personal information we collect
We may collect personal information from you, including but not limited to:
your name
email address
phone number
location
property goals
investment goals
buying timeframe
budget range
finance or pre-approval status
details you provide through contact forms, enquiry forms, calls, emails, Calendly, or other booking tools
information about how you use our website, including pages visited and interactions with our website
We only collect information that is reasonably necessary for our business activities and for helping you with your property enquiry.
3. How we collect your personal information
We may collect personal information when you:
submit a contact form on our website
download a guide, checklist, PDF, or other resource
book a call or appointment
contact us by phone, email, social media, or online message
subscribe to our emails or marketing updates
engage with our ads, website, or social media pages
become a client of Foundation First Buyers Agency
We may also collect information through third-party platforms or tools, such as website analytics, advertising platforms, email marketing software, booking platforms, and customer management systems.
4. Why we collect your personal information
We collect and use your personal information to:
respond to your enquiry
contact you about your property goals
assess whether our services may be suitable for you
provide buyers agency services
send you information, updates, resources, or marketing communications
manage bookings, calls, consultations, and client communication
improve our website, advertising, and services
comply with legal, regulatory, or professional obligations
5. Marketing communications
If you submit your details to us, we may contact you by email, phone, SMS, or other communication methods about your enquiry, our services, or relevant property information.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.
We will not sell your personal information to third parties.
6. Website analytics, cookies, and advertising
Our website may use cookies, tracking pixels, analytics tools, and advertising technologies to understand how visitors use our website and to improve our marketing.
This may include tools such as:
Google Analytics
Google Ads
Meta/Facebook advertising tools
website hosting and form software
email marketing platforms
booking or scheduling tools such as Calendly
These tools may collect information such as your IP address, browser type, device type, pages visited, and website interactions.
You can usually disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.
7. Disclosure of personal information
We may disclose your personal information to trusted third parties where reasonably necessary, including:
technology providers
website hosting providers
email marketing platforms
booking platforms
CRM or client management systems
advertising and analytics providers
professional advisers, such as accountants, lawyers, brokers, or consultants
government, regulatory, or legal authorities where required by law
We only disclose personal information where it is necessary for our business operations, to provide our services, or where required by law.
8. Storage and security of personal information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your information may be stored electronically using secure third-party platforms, cloud-based systems, email systems, or business software.
While we take reasonable steps to protect your information, no online transmission or electronic storage method is completely secure.
9. Accessing or correcting your personal information
You may request access to the personal information we hold about you.
You may also ask us to correct your personal information if it is inaccurate, outdated, incomplete, or misleading.
To request access or correction, please contact us at:
info@foundationfirstbuyersagency.com.au
10. Overseas disclosure
Some third-party platforms we use may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure your personal information is handled securely and in accordance with applicable privacy obligations.
11. Links to other websites
Our website may contain links to third-party websites, such as booking platforms, social media pages, or external resources.
We are not responsible for the privacy practices or content of third-party websites. You should review their privacy policies before providing personal information.
12. Complaints
If you have a concern or complaint about how we handle your personal information, please contact us first so we can try to resolve the issue.
Email: info@foundationfirstbuyersagency.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. The OAIC is Australia’s privacy regulator.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on our website. By continuing to use our website or services, you accept the updated Privacy Policy.
14. Contact us
For any questions about this Privacy Policy or how your personal information is handled, please contact:
Foundation First Buyers Agency pty ltd
Email: info@foundationfirstbuyersagency.com.au
Website: https://foundationfirstbuyersagency.com.au/
Last updated: April 2026
Website Terms and Conditions
Foundation First Buyers Agency pty ltd
Website: https://foundationfirstbuyersagency.com.au/
Email: info@foundationfirstbuyersagency.com.au
1. Introduction
These Terms and Conditions apply to your use of the Foundation First Buyers Agency website.
By accessing or using this website, submitting an enquiry, downloading a resource, or interacting with our content, you agree to these Terms and Conditions.
If you do not agree with these Terms and Conditions, you should stop using this website.
2. About Foundation First Buyers Agency
Foundation First Buyers Agency provides buyers agency services and property-related guidance to help clients make more informed property buying decisions.
Information on this website is provided for general information and marketing purposes only. It is not intended to be personal financial advice, legal advice, taxation advice, lending advice, or investment advice.
Before making a property decision, you should consider your own circumstances and seek independent advice from qualified professionals where appropriate.
3. Website information
We aim to keep the information on this website accurate and up to date. However, we do not guarantee that all information is complete, current, or free from errors.
Property markets, lending conditions, legislation, prices, rental demand, and investment conditions can change over time.
Any examples, case studies, figures, suburb references, property results, or market commentary on this website are provided for general information only and should not be relied upon as a guarantee of future performance.
4. No guarantee of results
Foundation First Buyers Agency does not guarantee any specific property outcome, investment return, capital growth, rental yield, purchase price, finance approval, or future resale value.
Property investment involves risk. Past performance, previous examples, or case studies are not a guarantee of future results.
Any property decision should be made based on your own personal circumstances, goals, budget, risk profile, and professional advice.
5. Enquiry forms and bookings
When you submit an enquiry form, book a call, or provide your details through this website, you agree that Foundation First Buyers Agency may contact you about your enquiry, our services, or relevant property-related information.
Submitting an enquiry does not create a client relationship or guarantee that we will provide services to you.
A formal client relationship only begins once both parties agree to proceed and any required service agreement, authority, or engagement documentation has been completed.
6. Third-party links and tools
This website may contain links to third-party websites or tools, including booking platforms, social media pages, payment providers, email platforms, property websites, or other external resources.
We are not responsible for the content, availability, accuracy, security, or privacy practices of third-party websites or platforms.
You should review the terms and privacy policies of any third-party websites you visit.
7. Intellectual property
All content on this website, including text, branding, logos, images, graphics, downloads, guides, layouts, and other materials, is owned by or licensed to Foundation First Buyers Agency unless stated otherwise.
You may view and use the website for personal, non-commercial purposes.
You must not copy, reproduce, modify, distribute, republish, or use our website content for commercial purposes without our written permission.
8. Downloadable resources
Any guides, checklists, PDFs, emails, or resources provided by Foundation First Buyers Agency are for general information only.
They should not be treated as personalised advice or a substitute for professional advice.
We may update, remove, or change these resources at any time.
9. User conduct
When using this website, you agree not to:
use the website for unlawful, misleading, harmful, or fraudulent purposes
attempt to interfere with the security or operation of the website
submit false, misleading, offensive, or inappropriate information
copy, scrape, reproduce, or misuse website content
upload or transmit viruses, spam, or harmful material
We reserve the right to restrict access to the website if we believe it is being misused.
10. Limitation of liability
To the maximum extent permitted by law, Foundation First Buyers Agency is not liable for any loss, damage, cost, or expense arising from your use of this website or reliance on information contained on this website.
This includes, but is not limited to, loss related to property decisions, investment outcomes, market changes, finance decisions, third-party services, or website errors.
Nothing in these Terms and Conditions excludes, restricts, or modifies any rights you may have under Australian Consumer Law or any other law that cannot be excluded.
11. Australian Consumer Law
Our services may come with guarantees that cannot be excluded under Australian Consumer Law.
Nothing in these Terms and Conditions is intended to limit or remove any rights you may have under Australian Consumer Law.
12. Privacy
Your use of this website may involve the collection of personal information.
Please read our Privacy Policy to understand how we collect, use, store, and protect your personal information.
13. Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time.
The latest version will be published on this website. By continuing to use the website after changes are made, you accept the updated Terms and Conditions.
14. Governing law
These Terms and Conditions are governed by the laws of Australia and the applicable laws of the state or territory in which Foundation First Buyers Agency operates.
15. Contact us
For questions about these Terms and Conditions, please contact:
Foundation First Buyers Agency pty ltd
Email: info@foundationfirstbuyersagency.com.au
Website: https://foundationfirstbuyersagency.com.au/
Last updated: April 2026